Shipping policy
Shipping Policy
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General Information
All orders are subject to product availability. If an item is unavailable, we will notify you and issue a refund. Please note that packages are sent out once a week, so delivery times are calculated from the date of shipment, not the date of order placement. -
Delivery Locations
We ship domestically within Australia and internationally. -
Delivery Time
- Domestic: 3-7 business days (from shipment date)
- International: 7-21 business days (from shipment date)
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Shipping Costs
- Domestic: Calculated at checkout
- International: Calculated at checkout
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Order Tracking
A tracking number will be provided once your order has been shipped. -
Damaged Items
If the packaging is damaged on delivery, contact us immediately at -
Missing or Lost Items
If your package does not arrive within the estimated delivery time, please contact us. -
Delivery Address
Ensure all delivery information is correct to avoid delays. We are not responsible for delays caused by incorrect or incomplete addresses. -
Customs and Duties
International orders may be subject to customs duties and taxes, which are the recipient's responsibility. -
Shipping Schedule
Orders are processed and shipped once a week. Please consider this when estimating your delivery time. -
Contact Us
For any questions about our Shipping Policy, contact us at