Shipping policy

Shipping Policy

  1. General Information
    All orders are subject to product availability. If an item is unavailable, we will notify you and issue a refund. Please note that packages are sent out once a week, so delivery times are calculated from the date of shipment, not the date of order placement.

  2. Delivery Locations
    We ship domestically within Australia and internationally.

  3. Delivery Time

    • Domestic: 3-7 business days (from shipment date)
    • International: 7-21 business days (from shipment date)
  4. Shipping Costs

    • Domestic: Calculated at checkout
    • International: Calculated at checkout
  5. Order Tracking
    A tracking number will be provided once your order has been shipped.

  6. Damaged Items
    If the packaging is damaged on delivery, contact us immediately at 

  7. Missing or Lost Items
    If your package does not arrive within the estimated delivery time, please contact us.

  8. Delivery Address
    Ensure all delivery information is correct to avoid delays. We are not responsible for delays caused by incorrect or incomplete addresses.

  9. Customs and Duties
    International orders may be subject to customs duties and taxes, which are the recipient's responsibility.

  10. Shipping Schedule
    Orders are processed and shipped once a week. Please consider this when estimating your delivery time.

  11. Contact Us
    For any questions about our Shipping Policy, contact us at